Effective Date: 20th December 2024
Introduction
Draft2Book.com (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, use our services, or communicate with us. This policy complies with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect and process the following types of personal data:
1.1 Information You Provide
- Contact Information: Name, email address, phone number, and postal address when you contact us, subscribe to our newsletter, or purchase services.
- Payment Information: Billing address and payment details when you make a transaction.
- Manuscript Data: Content or documents you upload for our services.
1.2 Automatically Collected Information
- Technical Data: IP address, browser type, device type, operating system, and referring URLs.
- Usage Data: Pages visited, time spent on the website, and interactions with our site features.
1.3 Cookies
We use cookies to improve user experience, analyse website traffic, and personalise content. For more details, see our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our services.
- To process payments and fulfil orders.
- To communicate with you, including responding to enquiries and sending updates.
- To improve and personalise your experience on our website.
- To comply with legal obligations.
- To analyse website usage and performance for business insights.
3. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Consent: When you have given explicit consent (e.g., for marketing communications).
- Contractual Obligation: When processing is necessary for the performance of a contract.
- Legal Obligation: To comply with applicable laws.
- Legitimate Interests: For purposes such as improving our services and ensuring website security.
4. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Third-party vendors that help us deliver our services (e.g., payment processors, hosting providers).
- Legal Authorities: When required to comply with legal obligations or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. For example:
- Financial records are retained for 7 years.
- Manuscript data is deleted 30 days after the completion of our services.
6. Your Rights
Under UK GDPR, you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Request corrections to inaccurate or incomplete data.
- Erasure: Request the deletion of your personal data (“right to be forgotten”).
- Restriction: Request limits on the processing of your data.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us at [email address]. We may require proof of identity to process your request.
7. Security Measures
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encrypted connections (SSL/TLS) for data transmission.
- Regular security audits and updates.
- Restricted access to personal data within our organisation.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
9. Updates to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We recommend reviewing this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Thank you for trusting Draft2Book.com with your personal data.
